Janitorial Service Manager

Fenton, MO

Full Time

Mid Level

Make Every Day Shine — for your team, your customers, and your career.
Are you a people-first leader who takes pride in clean, well-run facilities? Katsam is looking for a Janitorial Operations Supervisor to lead our dedicated crews across the St. Louis area. This is your opportunity to combine leadership, organization, and quality control to deliver outstanding service to our clients.

What You’ll Do

Lead and support a large team of part-time and full-time janitorial employees across multiple buildings.
Build and maintain consistent schedules to ensure coverage during planned and unplanned absences.
Monitor quality standards and crew performance — hold your team accountable with care and clarity.
Partner with customers and account managers to maintain satisfaction and resolve concerns within 24 hours.
Track and report facility-level results, including staffing, payroll, overtime, and profitability.
Maintain adequate inventory and supplies so teams can focus on service — not shortages.
Foster a “Team First” culture built on accountability, dependability, and a welcoming, positive attitude.

What Success Looks Like
✅ < 5% monthly turnover
✅ < 5% payroll tied to overtime
✅ < 3 customer complaints per month with 24-hour resolution
✅ 90%+ account retention
✅ Monthly profit reporting completed and accurate

What You Bring

5+ years in janitorial, facility, or operations supervision (multi-site leadership a plus)
Proven success scheduling teams and managing labor budgets
Strong communication and problem-solving skills
Ability to hire, train, and lead with minimal oversight
Comfortable working in a fast-paced, customer-focused environment
Tech-savvy with mobile communication and reporting tools

Why Katsam?
At Katsam, we Make Every Day Shine by taking care of our team, our clients, and our communities. You’ll join a company where your leadership directly shapes our reputation — and where your people-first mindset is valued and rewarded.

Ready to lead a team that takes pride in every shine?
Apply today and help us deliver dependable, high-quality service across St. Louis!

Salary-55k-60k

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Are you legally authorized to work in the US without sponsorship?*

This position will require successful completion of pre-hire screening including criminal background check. Are you willing/able to complete these screenings?*

Are you willing/able to commute to Fenton Mo every day for work?*

You will be operating a company vehicle to travel between multiple facilities within the St. Louis Metro area throughout the Shift.

Do you have, or willing to get a Class E (Chauffer's License)?*

This position will require working evening hours and occasional weekend shifts if emergencies or staffing gaps arise.

Does this expectation align with your availability?*

How many years of experience do you have supervising janitorial or facility service teams?*

Have you managed multiple sites or locations at once?*

What experience do you have tracking or reporting on labor hours, payroll or gross profit by site?*

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Janitorial Service Manager

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